World Class Specimen Tracking

Assist Tracking Provides Exceptional Patient Safety and Delivers World Class Lab Efficiency

Discover why 75 labs (and counting) have trusted Assist Tracking to track millions of specimens and optimize their workflow.

Unmatched Feature Set

Continuous Innovation

Why Assist Tracking?

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Why Choose Assist Tracking?

Comprehensive & Expansive

Tracking from the moment a specimen is picked up at a clinical site until it’s processed and placed into storage.

Industry Leading

More features and options than any other specimen tracking product on the market. Over 100 billion scanned transactions have passed through the Assist Tracking Engine.

Optimizes Laboratory Operations

A solution that is not tied to a specific hardware of software solution, but is focused on optimizing laboratory operations.

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Streamline Your Lab Management with Assist Tracking

Given the complexities of lab workflows, efficient management is essential. Complete the form below to connect with our team and discover how Assist Tracking can elevate your operations. Let's discuss solutions tailored to meet your needs.

Assist Tracking Modules Offer An Unmatched Feature Set

Assist Tracking Modules

Clinical Office
Accessioning
Grossing
Cassette Print (Batch or POU)
Processor Tracking
Embedding
Microtomy
Distribution
Slide Print (Batch or POU)
Stain Queue (Agilent, Leica, Ventana)
Warehouse
Doctor Module
Sample Testing
Scoreboard
Inventory
Preventative Maintenance
Simple Print
Courier
Checklists
Quality Control
Storage Tracking
Print Center
Customer Services
Control Tracking
Interfaces (HL7, EMA)

Module Details

Assist Tracking has over 25 modules that work together to provide the most comprehensive feature set available on the market.

Clinical Office

Remote office and arrival tracking
Choose destination lab
Tracking Manifests – Online, cloud, paper
Dashboard tracking for pending
Bi-Directional communications client/lab
Compatible with EMR (ex. EMA) bar codes
GEO Tag & Mobile Tracking

Cassette Print

Hardware Agnostic
Drop file vs. Direct Print

Microtomy

Point of Use or Batch Matching
Compatible with all known printers
No 3rd software for Windows printers
Automated Specimen type protocols
Split printing for IHC slides
Ad hoc stain printing
Doctor orders for add on stains/recuts, etc.
Integrated block warehousing
Checklists/QC Information Capture
Communications Log
Equipment Utilization Tracking
Digital slide queues/worklists
Tracks at unique slide number level
Multiple Template views when printing
Control batch assignment at scan

Distribution

Tracking of objects delivered from lab
Distribution and Send outs tracked
Return Expected vs. not expected
Automatic Distribution Artificial Intelligence
Digital Distribution for digital slides
Compatible with any bar-coded object

Sample Testing

Full reference lab functionality
Tracks inbound objects to ensure return
Handles routing tracking through lab (Ex: Workflow routing: Histology – PCR – Fish)
Overdue tracking by “sub lab”

Preventative Maintenance

Full tracking of any/all equipment
Break/Fix Tracking
Track Maintenance programs per unit
Bio-Engineer work lists
Ad hoc requests for maintenance support – each module can request physical plant maintenance

Checklists

Elimination of Paperwork
Quality Control Checks
Temperature Tracking

Print Center

Can print all needed bar codes
No 3rd party bar code applications needed

Control Tracking

All employee transactions tracked
Detailed Employee access authorization
Case Component/Work flow tracking – shows all elapsed time for specimens to transit workflow
Support for disparate bar-codes – can handle bar codes from other labs via parser
Slow Bandwidth Support – store/Forward data for remote sites with slow network

Accessioning

Ability to print Req/Bottle labels
Demographic capture if no interface
Shipping Document capture
Drives batch block bar code printing

Processor Tracking

Scan Blocks In/Out
Grossing Batch Release
Track Equipment and Tissue Runs
Equipment Downtime Tracking
Equipment Utilization
Dashboard Visibility
Auto Case Holds for Extended Run
Robotic/Bulk Scan Compatibility

Slide Print

Hardware Agnostic
Drop File vs. Direct Print

Warehouse

Storage of any objects (ex. Slides, Blocks)
7 levels of storage hierarchy
Integrated pick lists and object pull requests
Digital Dashboard to track digitizing
Overdue objects when not returned
Wet tissue warehouse features
Tracks offload to 3rd party/offsite storage
Document imaging for paperwork

Scoreboard

Over 50 visual management dashboards
Lab metrics, pending counts, etc.

Simple Print

Printing for remote sites with no network
Blocks/Slides with template formats

Quality Control

All employee transactions tracked
Detailed Employee access authorization
Case Component/Work flow tracking – shows all elapsed time for specimens to transit workflow
Support for disparate barcodes – can handle bar codes from other labs via parser
Slow Bandwidth Support – store/Forward data for remote sites with slow network

Customer Service

Full customer service integrated features
Integrated CTI “screen pop” – “Learns” customer phone numbers
Complaint/Issue Tracking
Special Handling Requests (ex. Rush)
Courier Pickup Requests (Ad Hoc)
Customer Supply Requests (Ex: bottles, requisitions, etc.)
Special Instructions Capture
Follow up/To Do lists

Grossing

Component Matching – Up to 4 objects
Point of Use or Batch Scanning
Compatible with all known printers
Reprint of blocks via Queue
Gross notes capture (including dictation)
Patient Verification Capture
Communications Log
Sketch Pad for diagrams
Image capture for gross pictures
Specimen Type Protocol defaults
Clinical Research Project Tracking
Lot Control tracking
Checklists/QC Information Capture
Safety Acknowledgements
Document Management Integration

Embedding

Chain of Custody
Checklists/QC Information Capture
Grossing Information Visibility
Tissue Pieces Visibility
Case Components Visibility
Communications Log
Grossing Notes Visibility

Stain Queue

Interface to staining “platforms” (Agilent, Leica, Ventana)
HL7, XML, File drop compatibility
Stain rules to route among platforms

Doctor Module

Doctor Ordering (recuts, stains, etc.)
Allows for scan tracking
Ensures licensure eligibility of accessions
Shows digital work queues
Supports AI diagnosis visibility
Peer review functionality
Detailed Diagnosis/Reporting capability
Supports multiple LIS environments
Warehouse requests for objects
Visibility to Chain of custody/quality
Doctor control approval tracking
Lab visibility of doctor orders
LIS integration and/or Doctor module orders
Orders can be entered manually
Order dashboard for lab
Employee order assignment

Inventory

Full inventory item receipt/usage
Lot control tracking of items
Track employee issuance of items.
Generate reorder reports with level alerts
Vendor bar code scanning or generate
Reagent manufacturing tracking

Courier

Track specimen pickup from offices
Courier Route stop tracking
Air tag support
Courier Receipt/Confirmation at arrival
Lock box proof of pickup scanning
Client Signature pick up tracking

Storage Tracking

Ability to track specimens into equipment (Ex: Blocks into freezer, specimens in fridge)
First in/First out alerts to ensure routing – work oldest specimens first
Allows for “idle” time tracking of specimens

Continuous Innovation

Assist Tracking leads the industry through continuous, progressive innovation. The software goes beyond standard laboratory operating procedures by incorporating additional modules and features, empowering laboratory customers to streamline and enhance their workflows. Driven by client feedback, Assist Tracking continually introduces new capabilities—both those that meet user requests and inventive features that set new standards in specimen tracking.

Architecture & Deployment Overview

Framework

.NET Framework

SQL Server Database

Web-based Reporting

Redundant Database Support

Lightweight Application

Compatibility

Windows XP

Windows 7

Windows 8

Windows 10

Windows 11

Deployment

Equipment Agnostic

Copy/Paste Installation

Supports Various Printers

Shared Monitors/ Scanners

Standard Lab Computers

Label Printing

Direct Printing to Printers

Customizable Menu Visibility

UDI Label Printing

Badge Printing

Label Queue Functionality

Maintenance

Automated Environmental Data Capture

Preventative Maintenance Tracking

Real-time Communication

Customizable Checklists

Extended Serial Number Tracking

Reporting

Visual Management Tool

Scoreboard Graphs

Message/Alert Board

Real-time Refreshing

Customizable Templates

Storage Tracking

Object Placement Tracking

FIFO/LIFO Support

Perishable Storage Management

Offsite Storage Tracking

Non-lab Warehousing

Order Management

Order Closeout Module

Real-time Order Status

Standalone Order Entry

Client Fulfillment

Doctor Module Integration